🛒 B2B Bulk Orders Only · For Verified Trade Buyers 📱 Phone / WeChat / WhatsApp: +86 13711127975

Vape Wholesale FAQ: Orders, MOQs, Payment, Shipping & Compliance

Answers to the most common vape wholesale questions: account setup, minimum orders, samples, payment methods, shipping, compliance and warranty terms.

Account and Ordering Questions

The questions below cover the bulk of what new bulk partners ask before placing a first order. For anything not covered, the sales team responds directly by phone, WeChat or WhatsApp during Asia business hours.

Customer service representative supporting bulk vape accounts
Dedicated account support handles quotes, reorders and after-sales questions.
Organized wholesale stockroom prepared for order fulfillment
Fast answers and organized fulfillment are what separate real wholesalers from brokers.

Quick Answers & FAQs

How do I open a wholesale account?

Message us with your store type, country and the product categories you are interested in. We will confirm business details, provide current MOQ and tier pricing, and assign an account manager for ongoing orders.

What is the minimum order quantity?

MOQs vary by category and destination. Hardware is sold by case, liquids by case or tray, and mixed trial orders are available for new accounts. Request the current tier sheet for your market.

Can I order samples before buying in bulk?

Yes. Most partners start with a mixed trial order across devices and flavors, then scale the sellers into master-carton restocks.

Which payment methods do you accept?

We accept bank transfer (T/T) for bulk orders and standard business payment terms for established accounts; payment options are confirmed on each proforma invoice.

How long does production and shipping take?

Stock items ship within days; custom OEM runs take 20–45 days. Air freight delivers in 7–15 days; sea freight in 25–40 days.

Which countries can you ship to?

We ship worldwide subject to local vaping regulations. Buyers confirm product compliance for their market, such as EU TPD or US requirements, and we flag SKU eligibility at quote time.

Are your products compliant and documented?

Products come with batch tracking and the documentation relevant to each market: battery safety papers for powered devices, liquid safety summaries and notification references where applicable.

What happens if products arrive defective?

DOA and early-life failures are replaced or credited per manufacturer warranty terms, handled through your account manager with batch reference.

Do you offer private label or custom products?

Yes — OEM disposables, devices and e-liquid with custom branding, flavors and packaging are available at volume minimums; see the OEM page for the process and timelines.

How do I get the best wholesale price?

Consolidate devices, liquids and accessories into one order, use sea freight for proven sellers, and move to standing reorder volumes to unlock higher tier pricing.

Related Wholesale Guides

Ready to Order or Request a Quote?

Send your product list and destination country — bulk pricing, trial orders and freight options come back fast. Phone / WeChat / WhatsApp: +86 13711127975